Terribly disappointed!!! Scheduled appointment ignored! Who cares? Your reservation is irrelevant!!! Placed in a chair with no attention, just sit and wait, walk-ins are warmly welcomed!!! Nails done without a base coat... why? Pedicure tools not cleaned or sanitized!!! Now my partner has toe fungus! Thank you for that! My nails deteriorated rapidly and caused a lot of pain. In 30 years, I have never encountered this problem. I will never return to this establishment. Worst service experience ever!! It's disheartening to see numerous customers coming in to have issues fixed. Worst nail salon I've ever been to!! Will not return!!!