I went in with shoulder pain and even though I explained where I needed massaged it was barely touched. The pressure was far too intense and very painful at some points and when I expressed this I was told 'it's OK, just relax'. I have been to many body work practitioners and never have I been ignored when I have said it is painful. I was literally bruised for about a week afterwards. Needless to say I do not recommend and I will not be returning!