Got a set of acrylics done and was quite pleased with the results. They lasted for a good 3 weeks. However, when I went back for an infill, two of the nails started to come loose. On my next visit, there was a significant delay in opening the shop on the 21st of December. The staff arrived at 10:15, and while getting my nails attended to, the technician abruptly left halfway through a customer's service. After half an hour of waiting, there was still no sign of anyone. When inquired, the response was rude, indicating that it could be 15 minutes or even 2 hours before someone else arrived. Frustrated customers were told to just leave. Witnessing the chaos, I decided to leave as well, as there were five clients ahead of me. I am unsure of when someone eventually showed up, but the shop was deserted. Will not be returning. The tension in the air was palpable throughout each visit.