Pretty In Ink Belfast (Now Pretty Woman Belfast above the Hair Lounge, Woodvale Road)

Feeling quite let down by the service, although the ladies were friendly. They claim to apply Russian lash extensions, but the lashes I received resemble the cheap individual lashes from Penney's. There's no volume whatsoever! Communication was good, but the services advertised were not provided. *Updated based on the response* I was never shown the lashes before or after application, most of the communication was through Alexis, but the lash technician just nodded when I explained what I wanted. Perhaps she didn't understand my accent or her English was lacking, which is why Alexis handled most of the communication. It wouldn't have been an issue if she had mentioned the condition of my natural lashes from the beginning, like "Apologies, madam, your natural lashes may not support the full Russian lashes you requested. Is it okay to proceed?" Instead, I lay there for hours only to get what you 'assumed'. I paid for a service, not for opinions. The funniest part is my 'partner', as you mentioned, wasn't present. It was unprofessional to use that as an excuse. 'Oh, but your partner said it looked better than your usual' - yes, fine. But as the one who paid for the service, I didn't like it and clearly stated my preferences. The fact that you didn't bother to call back but responded to my review two weeks later speaks volumes. I specifically mentioned I was travelling a long way based on the service you described over the phone - 'it lasts 4 weeks, darling, it's waterproof, it'll endure' - only for lashes to start falling out on the train journey home. Five weeks later, I still have random lash strands clinging on, with 3/4 of them gone. Your adhesive is probably worse than the previous one you claimed I had. I provided a detailed review to address the points you made in your response. Thank you for the apology, but such reviews could be avoided by simply returning a call. Wishing you success in your business. ✨

Alexis is truly a breath of fresh air and a consummate professional in the art of transforming women into stunning beauties once more! Undoubtedly one of the most skilled professional SMP makeup artists in all of the United Kingdom. I've had the privilege of witnessing her showcase her talent on numerous women and engaging in conversations with them afterwards. Not a single one has ever complained of any discomfort. It never ceases to amaze me how incredible they look post-transformation... A visit to her new studio above Hair Lounge on 3 Woodvale Road is highly recommended. You'll find her workspace immaculate and the environment sterile.

Just had my eyebrows done today and I absolutely adore them! Alexis was incredibly kind and professional, with a fantastic atmosphere and friendly staff! I wholeheartedly recommend Pretty in Ink without any hesitation. Well done, ladies! Xx