Top Nails American Style

Extremely impolite staff, rushed nail job. Applied only one layer of gel on nails and within a couple of hours, a nail had chipped. It’s been less than a week and they are all chipping and peeling away. I usually go elsewhere and this NEVER happens, very poor nails and overpriced, 100% would never go back or recommend to anyone I know. Staff were so rude too, pushing my hand out the way to work on my other hand, grabbed the money off the counter and spoke to all the customers in there like trash, honestly don’t know how they get returning customers speaking to them like that. The worst part of my experience was telling them exactly what I wanted for them to ask a further 2 times. I only wanted French tip (on my already long natural nails), very simple nail request. For the man doing my nails to quickly cut all my nails right down with his dirty nail clippers, before I even had a chance to stop him he was 3 nails in, then got the false tips out. I told him I didn’t want tips, again just gel on my own nails please, he was so rude and pulled a face and looked to someone else to interpret. I wish I could give no stars because they definitely don’t deserve any from me after that shocking service.

I absolutely love going to Top nails, I have been going for years. I am very fussy with my nails too! They are the best, you always get exactly what you want. I always have pedicures too, they are just amazing. The staff are always very polite and well mannered. Lily is my favourite, she always knows what I want. I wouldn’t go anywhere else xx

This is the only nail salon I visit since relocating to the Wirral. I had a soak off and shellac overlay today, although pricey but it was worth it, had two lovely gentlemen attend to me. The younger male was gentle during the nail soaking process. The owner was also great & professional. Compared to a month ago when one nail broke in 2 days, I’m happier with the service today and can’t wait to go back.