Haus Of Beauty

3.0
2 Reviews
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Located at address Riverside Garage, Taff's Well, Cardiff CF15 7RA, United Kingdom, place Haus Of Beauty is open for visitors during the following days and hours: . If you have any questions or would like to make a reservation, simply give them a call +44 29 2115 9... — show. For additional information, be sure to check out their website https://instagram.com/_hausofbeauty?utm_source=ig_profile_share&igshid=p758ynf059tk

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Riverside Garage, Taff's Well, Cardiff CF15 7RA, United Kingdom
Taff's Well0.3 km 5 min
Taffs Well1.6 km 32 min
Radyr and Morganstown2.2 km 43 min
Radyr2.2 km 43 min
Whitchurch and Tongwynlais2.3 km 46 min
instagram.com/_hausofbeauty?utm_source=ig_profile_share&igshid=p758ynf059tk
+44 29 2115 9... — show

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Aggregate rating

3.0
2 reviews
NSS
3.0 — 2 reviews (2024-11-21)
google
0.0 — 0 reviews (2024-04-29)

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Reviews (2)

I cannot speak highly enough of Bec. My nails always look stunning and last a long time. Bec is incredibly accommodating and friendly. The salon is also beautiful!

2024-06-27

WARNING AVOID AT ALL COSTS. I rarely give negative feedback, but my recent visit to the salon left me in tears. If I could, I would give zero stars. I arrived 10 minutes early for my appointment to find the salon empty, with Rebecca engrossed in her phone. Prior to my visit, I knew that Rebecca does not remove or infill work done by others. So, I spent £23 on home removal products to try and take them off myself. Not being a nail technician, I did my best to remove the nails before my appointment, which I was eagerly anticipating. I hoped that out of courtesy, my appointment would proceed since I use the same products (The Gel Bottle), but that was not the case. Rebecca, the nail technician, was indifferent and unfriendly, refusing to proceed with the appointment due to the nails not being adequately removed. I had booked through the Booksy app, where I had to provide my card details and agree to a £32 cancellation fee. Despite my early arrival and not cancelling, I was devastated to receive an email stating that my appointment was cancelled and the fee would be charged. I tried calling the salon but got no response for a long time. After finally reaching the salon, Rebecca declined to refund my £32, even though I showed up for my appointment and it was her decision not to proceed. She even claimed that I wasted her time, which was completely unjust as it was my time that was wasted. I have reached out to both my bank and Booksy, who both acknowledged that the cancellation fee should not have been charged since I attended. Booksy is currently resolving this matter, as the salon offered no assistance and advised me not to contact them again. While the salon's interior is stylish and luxurious, the lack of professionalism and customer service is appalling. No customer should leave a business in tears and feeling cheated. I am extremely disappointed and have never encountered such a situation before.

2024-06-02

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FAQ Haus Of Beauty

How can i make an appointment at Haus Of Beauty

To make an appointment at Haus Of Beauty, you can call them on their phone +44 29 2115 9399 or use callback form on website https://instagram.com/_hausofbeauty?utm_source=ig_profile_share&igshid=p758ynf059tk and request a date and time that works for you. They will then confirm if they have any availability for an appointment.

What are the most popular services at Haus Of Beauty?

The most popular services are Beauty salon, Eyebrow Tinting.

Where is located Haus Of Beauty

The location of Haus Of Beauty is a city Caerphilly, full address is Riverside Garage, Taff's Well, Cardiff CF15 7RA, United Kingdom.

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