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Choose from 2 Acrylic nails near Grangetown, Cardiff. Total reviews 195 and rating 3.5.
198 Whitchurch Rd
I had a very negative experience with the customer service at this salon. I visited for a gel polish on my toes over the weekend, only to discover upon returning home that the edges of my toenails were sloppily painted. Due to the salon being closed on Sunday and my work commitments on Monday, I could only return on Tuesday to address the issue. Instead of offering a simple apology and fixing the mistake, I was met with blame for not coming back sooner. The implication that I should have returned the next day was unreasonable, especially considering the practicalities of my schedule. Additionally, the fact that the gel polish deteriorated within a few days indicates a potential issue with the quality of their products. As evident in the photo, the final result was far from satisfactory, resembling a haphazard application of nail polish. I have decided not to patronise this salon again.American nails is open in Monday: 9:30-18:00 Tuesday: 9:30-18:00 Wednesday: 9:30-18:00 Thursday: 9:30-18:00 Friday: 9:30-18:00 Saturday: 9:30-17:30 Sunday: Closed
112 The Philog
Lovely manicure but a rather disappointing and impolite experience. Upon entering, an uncomfortable atmosphere was immediately noticeable. No greetings or inquiries about my appointment were made. The individual who tended to my nails (Leonne) seemed more engrossed in conversations with her colleagues, completely disregarding me. Upon seeing my short nails, necessary for my job, she displayed a disdainful expression and remarked, 'well, they're very short.' Only towards the end of the appointment did she display slight interest, inquiring if I had visited before. The entire duration felt uneasy, and I have no intention of revisiting. It appears to be a place where acknowledgment is reserved for regulars. Fortunately, Cardiff boasts numerous exceptional nail salons that prioritise excellent customer service.Lemon Tree Nails & Beauty is open in Monday: Closed Tuesday: 9:30-17:00 Wednesday: 9:30-17:00 Thursday: 9:30-19:00 Friday: 9:30-17:00 Saturday: 8:30-14:00 Sunday: Closed
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