Carlisle Nails & Spa

Each of my fingernails leans to the right, somewhat askew. It's as if one side aims for a coffin shape while the other veers towards a square. Upon requesting the technician to rectify them, she displayed rudeness. She forcefully pushed my fingers back beneath the plastic barrier, asserting that my fingers were misshapen, not the nails. When I persisted, she brandished cutters meant for trimming the plastic tips, hinting at a hasty removal sans proper tools or soaking. Fearing the outcome, I relented, urging her to complete the task. This incident occurred prior to applying polish, as I endeavoured to address the issue promptly. Initially, my nails appeared beautiful and lengthy, yet she adamantly refused to provide a manicure unless my nails were shortened and artificial tips affixed. This should have raised a red flag, prompting me to leave, but I acquiesced. She clipped them so short that my fingertips throbbed for days thereafter, neglecting to tidy the undersides of the nails. I have been tending to my nails for two years using acrylic and dip powder (I resorted to this salon due to an ongoing relocation), hence my discerning nature. Despite tipping her £10 out of guilt, I now regret it, as the more I scrutinise my nails, the more vexed I become over her discourteous behaviour throughout. Moreover, during payment, she solely charged for the manicure, overlooking the pedicure I had also received. When I clarified this, she responded with disdain, presuming I sought a last-minute pedicure. My intention was merely to settle the bill honestly, encompassing all services rendered. On a positive note, the gentleman who administered my pedicure exuded kindness. Had that been my sole experience that day, I would have departed content.

An array of exquisite nails was fashioned, eliciting joy and contentment. The staff exuded enthusiasm, friendliness, and kindness. This salon is certainly worth revisiting.

Appalling service; I was reprimanded as if it were my fault that my nails were crafted paper-thin, all because I failed to request a thicker application. I strongly advise against patronising this establishment, as this marks the third occasion my nails have snapped, spanning two separate sets. Save your money and seek services elsewhere.