Peeling salons in Castle Donington

I frequent this place and enjoy the visit. The team are welcoming and well-informed. I always depart looking better than when I arrived! Superb blow-dry. Adore it.

My premier visit to the Serenity Retreat was absolutely delightful! The team was welcoming, and the treatment rooms had a serene ambiance. The facial and back massage were top-notch. The afternoon tea was exceptional, with a wide selection and beautifully presented 😊

Always happy with my treatments. The best eyebrow shape I have ever had. 100% trust Ri Ri with everything she does. Extremely professional but so friendly she puts you at ease during every step.

I acquired the Hifu full face treatment via Groupon in October 2021. Booking an appointment was quite troublesome initially. After leaving numerous voicemails, I was eventually given an appointment. The appointment itself went smoothly. The clinic was pristine and pleasant. The staff were courteous and hospitable, and the procedure was explained in detail. Although they took their time during the treatment, I later discovered that my forehead area was not treated, despite it being part of the full face treatment. After the session, I was informed about the expected improvements in my skin over time and was invited for a follow-up appointment three months later. A reminder email was sent just a day before my follow-up appointment, but as I couldn't attend, I tried to reschedule via phone. However, I kept getting redirected to an automated message regardless of the time I called. I left several messages but have yet to receive a response to rearrange my appointment. The treatment had no discernible effect on my face, and I did not notice any improvement as the procedure promised. Not being offered another appointment for a top-up, which could potentially have been beneficial, was disappointing. I am extremely dissatisfied with the poor customer service, as the staff seem uninterested in answering calls or responding to messages. I definitely do not recommend this clinic.