Lisa Nails

I visited this salon today and paid way too much money for an uncomfortable experience and a terrible set of poorly designed nails.

After being there for an hour, I was asked to take a seat at one of the workstations so that my nails could be removed. I asked about prices, obviously wanting to know what the cost would be before we started, and the man pointed to a price-list on the wall, which said £17 for acrylics with plain tops, £28 for acrylics with gel colour/painted tips, and £5 for removal. I wanted a set of acrylics with painted tips and a thin line of gold paint. After removing my nails, the man asked what I wanted and I said acrylics with red painted tips and a line of gold. Then, because of the language barrier, I showed him a picture. He tutted when I showed him the picture and shook his head. He then said the cost would be £45. Shocked, I asked why when the price list he had shown me had said £28 and I was only asking for a simple design. I was not happy with the price not only because the price list suggested it would be much less but also because other salons charge around £30-£35 for the simple design I showed him. But, because he'd begun, I said okay and let him carry on.

I phoned for a slot at 10:20 and was told I could have one for 10:30. I arrived right away. No prices/extra info was shared. When I got there, there were already three people waiting and the shop owner told me to sit down and wait. I was not asked what I wanted or given a price list. In the back of the shop, a woman was shouting loudly and unrelentingly. Although the shop is split into their home and the shop, her voice could be heard through the shop, making being there extremely uncomfortable.