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Choose from 1 Nail salons in Frimley Green. Total reviews 14 and rating 4.3.
100 Mytchett Rd, Mytchett, Camberley GU16 6ET, United Kingdom
Horrible Fake Tan |
Leaving one star as I can't leave less.
Got a spray tan before a weekend getaway. Woke up with dark orange hands, a ghastly sight (due to excessive spraying & lack of prep during treatment).
Showed the therapist at the salon the next day - they agreed it was bad.
Was advised to contact Shelley (the owner) for assistance.
Emailed Shelley, got offered a 'possible body scrub'.
A disappointing response to a situation that caused me much embarrassment on my trip (had to hide my hands all weekend!), which I had explained.
Requested a simple refund in a follow-up.
Received a curt email saying 'I am on holiday, deal with it when I return'.
No further communication.
Followed up with 2 more emails and a voicemail, all ignored.
Very let down by the treatment of a -first time- customer.The Beauty Studio is open in Monday: 3:00-21:00 Tuesday: 9:00-21:00 Wednesday: 9:00-21:00 Thursday: 9:00-17:00 Friday: 9:00-18:00 Saturday: 9:00-17:00 Sunday: Closed
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