Located at address 33 High St, Ilford IG6 2AD, United Kingdom, place Impress Nails is open for visitors during the following days and hours: Monday: 10:00-19:00 Tuesday: 10:00-19:00 Wednesday: 10:00-19:00 Thursday: 10:00-19:00 Friday: 10:00-19:00 Saturday: 10:00-19:00 Sunday: 10:00-19:00 . If you have any questions or would like to make a reservation, simply give them a call +44 20 8550 0... — show. For additional information, be sure to check out their website https://www.yell.com/biz/impress-nails-ilford-8272699/
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To make an appointment at Impress Nails, you can call them on their phone +44 20 8550 0999 or use callback form on website https://www.yell.com/biz/impress-nails-ilford-8272699/ and request a date and time that works for you. They will then confirm if they have any availability for an appointment.
Impress Nails is open from 10:00 to 19:00 on Monday, from 10:00 to 19:00 on Tuesday, from 10:00 to 19:00 on Wednesday, from 10:00 to 19:00 on Thursday, from 10:00 to 19:00 on Friday, from 10:00 to 19:00 on Saturday, from 10:00 to 19:00 on Sunday,
The most popular services are Nail salons, Gel nail extension.
The location of Impress Nails is a city Grange Hill, full address is 33 High St, Ilford IG6 2AD, United Kingdom.
I would like to begin by mentioning that I have been a loyal customer here for approximately 8 years, usually getting acrylic nails. Today, I opted for a full set of dip powder nails and had an awful experience. I usually request a specific technician to do my nails and I don't mind waiting. However, the technician seemed clueless about how to do the dip nails. After 1.5 hours of a messy job, she restarted multiple times, leaving my fingers sore from excessive filing, uneven, and cut around the cuticles. I offered to settle for regular acrylics if she couldn't manage the dip powder. She muttered something to a colleague in their language and he took over. He roughly handled my hand, visibly frustrated that I pointed out the issues with my nails. He filed my nails again (4th time) and restarted, even though I just wanted them removed after 2.5 hours of failed attempts. When he struggled to remove the remaining colour, he aggressively filed my fingers and cuticles. This was my worst nail salon experience, and based on complaints from other customers during my nearly 3-hour ordeal, I wasn't the only one! I left in tears, and my nails looked so terrible that I went to a nearby salon where the technician was shocked at the state of my nails and spent time fixing them. She didn't want to charge me but I insisted on paying £5 as a token of gratitude. After 8 years of loyalty, I will never return.
My mum asked me to write this on her behalf as she adored her new set of nails. This salon is managed by a delightful couple who truly go above and beyond to cater to all customers they serve. We have never been let down and although there might be a wait at times, it doesn't affect my high rating. My mum is eagerly looking forward to her next visit!
The team at Impress nails are not professional at all. I visited their salon yesterday to have my nails done with regular polish, clearly stating my preference. However, the nail technician applied gel polish instead, charged me extra, and the manager even threatened me when I questioned the pricing. He demanded all the money I had or he wouldn't allow me to leave. I will not be returning to this salon. They lack professionalism, kindness, patience, and are quite harsh!!! They need to comprehend English properly and follow clear instructions.