Sistine Beauty Holywood

Today was my first visit and it won't be my last. Such a beautiful place to be. The staff were all lovely and super friendly. The pedicure was delightful and my toes look all pretty painted. Iv told my daughter, sil in law and niece that we all need to go together for a pamper next month!

I had high hopes when I went for my pedicure - a treat from my son and dsughter in law, and I did enjoy the experience but I have a few reasons for only giving 3 stars. The girl who carried out my pedicure was very pleasant but I got the impression she was inexperienced. She struggled with applying the gel polish- not least because she was using an almost empty bottle- I pointed this out but she just smiled and continued to struggle with accessing the polish from the bottle. When it came to curing and finishing the treatment she again seemed unsure and actually one of my nails has no shine and has marked easily. The appointment was to last an hour but took almost an hour and a half! That wouldn't normally matter but my daughter in law and I had booked pedicures together and could only be offered one after the other. When I was taken to the chair she was also seated beside me soon after which we appreciated. They filled the foot sink and got her to put her feet in - this gave us the impression she may not actually have to wait until mine was finished. We were wrong- her feet were in the water for about 1 and a half hours! Noone ever explained what was happening and the girl doing my treatment had no idea, when asked, who would be carrying out the second apt. In the end my daughter in law decided not to proceed with hers as her feet were now very wrinkly and she had waited for an hour and a half. When we explained this the girl at the desk said, "well at least your feet are clean!" Not a very professional response! I feel better communication was needed. They should not have put my daughter in laws feet in water until her apt started. Keeping a client informed of how the apt will proceed and exactly what is happening if there is a wait is important. When a polish is almost empty it should be replaced. Any query or difficulty expressed by a client should be addressed professionally. I'm afraid I won't be returning nor recommending this salon - I'm sorry this is the case as we were really looking forward to our treatments.

I had a deluxe pedicure with Laura yesterday. From start to finish the experience was superb. It was my first time at Sistene. Their online booking was simple and when I arrived I was efficiently met and shown to my seat. The decor inside is lovely and I have to say, Laura was excellent at her job but was a warm, personable girl to chat to. I will definitely be back and will also look at the other services they provide.