To Nails Lutterworth

Appalling lack of respect! No courtesy at all! Disregarded a design that was agreed upon beforehand! Had to interrupt halfway to inform him it wasn't what I had requested, and he was rude, uncooperative, and quite intimidating. Started working on someone else's nails and ignored me, not even bothering to apply cuticle oil! So rude and uncooperative! I wouldn't be leaving this feedback if it had been inexpensive! But it wasn't! I paid to be mistreated!

This place is a disaster. The workers are extremely impolite. They completely ignore simple designs from pictures and just do whatever is quickest. When I pointed out that my natural nail was visible underneath, I was bluntly told it was my fault for not noticing earlier. I had already requested a larger French tip to cover this up. I don't understand why they used clear polish in the first place. All I wanted was a basic French tip. When I adjusted my top as it was slipping down, I was rudely instructed to put my hands back by the tech. My nails weren't wet or in any danger, the technician was actually taking photos of my nail art at that moment. He was very angry and unkind. He made me feel extremely uncomfortable and stated that my nails would look ridiculous if he changed them now, claiming it would waste his time. The whole experience was dreadful, and I was charged £37 with tears in my eyes. I recommend going to rugby nails, girls! They are much better and more welcoming. I wasn't asking for a free redo, I was willing to pay, but he didn't even want to fix my shoddy nails. This isn't the first time I've encountered unfriendliness at this nail bar.