Salon M

My first time at salon M for balayage with Alisha was fantastic. She did an amazing job, very attentive and professional. I am very pleased with my new hair colour!

First visit to Salon M and had a wonderful experience, my hair was not in great condition from using at-home toner drops but Alisha completely transformed my hair. I couldn't be happier with the result! She is incredibly knowledgeable! Absolutely adore my new hair and so pleased I chose this salon! 💇🏼‍♀️ ...

AVOID THESE HAIRDRESSERS! I made an appointment for a haircut, then called to ask if I could also have my hair coloured. I was assured it was fine, with two different stylists for the colour and cut, which I agreed to. However, when I arrived and showed the photo of the style I wanted, I received something completely different. After the colouring was done, the stylist assigned to cut my hair informed me that there was a booking error and he wouldn't have enough time to do the desired cut, which was never mentioned earlier! He proceeded to do the best he could, but the result was far from satisfactory. When I raised my concerns, the manager Sara intervened and claimed that the photo I provided showed layers, which were not present in my hair. The stylist argued that I didn't request layers, despite never discussing it with me. I assumed he would follow the photo I showed. The manager then promised to book me for a complimentary haircut on another day to rectify the error. However, the following day, I was informed that I would have to pay for the haircut, going against the Consumer Rights Act 2015, which states that they should rectify their mistake at their expense. I am extremely dissatisfied with this experience!