Kirsty is a true expert in assessing bone structure, face shape, and dimensions, hair colour, complexion, age, and purpose when working on my eyebrows. The results are absolutely fantastic. Being a former cancer patient, she explained the importance of waiting 3-6 months after cancer treatment before getting the procedure done. The medical forms were comprehensive. Throughout the brow treatment, I felt well taken care of, advised, and consulted, making me feel comfortable, reassured, and safe in her capable hands. I wholeheartedly recommend Flawless - it's truly worth every penny to trust a professional and certified specialist.