Citizens Advice Pontypool

4.8
61 Reviews
Closed
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About Citizens Advice Pontypool Citizens Advice Pontypool assists 4,500 individuals annually from local communities at its Pontypool and Cwmbran offices, as well as outreach sessions in Blaenavon and Trevethin. Specialising in Welfare Benefits, Debt, and Consumer advice, they offer guidance on various welfare rights. The team aids in responding to official correspondence, filling out forms, and navigating challenging circumstances. They support in lodging complaints and rectifying issues that have arisen. Their services are consistently Free, Confidential, Independent, and Non-Judgemental.

How to get

To get to Citizens Advice Pontypool at Portland Buildings, Commercial St, Pontypool NP4 6JS, United Kingdom, you can take bus number 30 from Pontypool Clarence Street to Pontypool Hanbury Road, and then walk about 3 minutes to reach the office. If you prefer to drive, you can take the A4042 towards Pontypool, turn onto George Street, then onto Commercial Street where you will find Portland Buildings.

Accessibility

Wheelchair-accessible entrance, Wheelchair-accessible seating

Crowd

Transgender safe space, LGBTQ+ friendly

Portland Buildings, Commercial St, Pontypool NP4 6JS, United Kingdom
Trevethin1.4 km 27 min
Trevethin and Penygarn1.4 km 27 min
Pontypool Fawr2.0 km 40 min
Pontymoile2.5 km 50 min
Torfaen2.6 km 51 min
Monday:
9:30-15:30
Tuesday:
9:30-15:30
Wednesday:
9:30-15:30
Thursday:
9:30-15:30
Friday:
9:30-15:30
Saturday:
Closed
Sunday:
Closed — Closed
catorfaen.org.uk/
+44 1633 876... — show

Services and prices of Citizens Advice Pontypool

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Aggregate rating

4.8
61 reviews
NSS
5.0 — 3 reviews (2025-01-05)
google
4.6 — 58 reviews (2024-12-30)

Rating is for information purpose only. Ratings and reviews are updated regularly. If you think that the rating on a particular source is unfair, it is recommended to contact a specific website.

Reviews (3)

Extremely professional and kind staff.

2024-04-01

Olivia was exceptional, very understanding and a pleasure to speak with. Thank you.

2024-03-27

The staff were lovely and so helpful.

2024-03-22

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FAQ Citizens Advice Pontypool

How can i make an appointment at Citizens Advice Pontypool

To make an appointment at Citizens Advice Pontypool, you can call them on their phone +44 1633 876121 or use callback form on website http://www.catorfaen.org.uk/ and request a date and time that works for you. They will then confirm if they have any availability for an appointment.

What are the opening hours of the Citizens Advice Pontypool?

Citizens Advice Pontypool is open from 9:30- to 5:30 on Monday, from 9:30- to 5:30 on Tuesday, from 9:30- to 5:30 on Wednesday, from 9:30- to 5:30 on Thursday, from 9:30- to 5:30 on Friday, closed on Saturday, closed on Sunday,

What are the most popular services at Citizens Advice Pontypool?

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Where is located Citizens Advice Pontypool

The location of Citizens Advice Pontypool is a city Pontypool, full address is Portland Buildings, Commercial St, Pontypool NP4 6JS, United Kingdom.

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