Darlisa Thai Massage & Beauty

I have visited Darlisa Thai Massage twice now, once for a Thai massage and most recently for a facial massage. Despite being advised by the staff to wait for half an hour after eating, Darlisa insisted I return immediately for the massage. I ended up waiting for an hour before the session. Unfortunately, Darlisa did not seem receptive to feedback and continued the massage even when I expressed discomfort. I experienced chest pain afterward. Despite explicitly inquiring about blackhead and whitehead removal, this service was not provided during my last visit, with excuses given about potential pimples. I believe transparency about offered services is crucial for customer satisfaction. Although I received a £5 discount, I am disappointed and unlikely to return for further services at Darlisa Thai Massage. The facial massage involved steam, which was not clearly communicated, and an unexpected body massage during the session left me feeling oily post-shower with a headache. Overall, the customer service was lacking, and my experience was marred by a headache, tarnishing what could have been a pleasant evening. I hope for better interactions with other staff members in the future. The establishment boasts a warm and inviting atmosphere with pleasant lighting.

During my visit to Ross-on-Wye, I indulged in a delightful Thai massage at Darlisa Thai Massage. The therapist's expertise in applying just the right amount of pressure to release tension and stress was truly impressive. The spa exuded a tranquil ambiance enhanced by the soothing music that played in the background.