I am not content with awarding a single star. Hair services should only be offered if one excels in pin-up styles. My hair has been utterly damaged due to the use of subpar products, and she admitted to using cheaper products claiming they perform equally well! The salon ambiance is cold, dim, and dismal. The pricing is exorbitant, and the reputation is overblown. Do not be deceived by reviews; during my lengthy stay (4 hrs) at the salon, every other customer present was either a friend or a relative.