Haircuts near St. Helen's, Shepherds Bush

I recently experienced a remarkable hair transformation at Olivia's Hair Studio. The hairstylist's skill and attention to detail truly impressed me. The final outcome of both the haircut and colour surpassed my expectations, leaving me feeling rejuvenated and self-assured. However, I believe there's a need for enhancement in the salon's overall atmosphere. Despite the exceptional styling, I couldn't overlook the fact that the salon could benefit from a thorough cleaning and reorganization. The general cleanliness and neatness of the establishment did not meet my standards. A well-ordered and clutter-free salon not only enhances professionalism but also enriches the customer experience. An inviting and well-maintained environment is vital for retaining clientele. I strongly feel that a more organized salon would establish a positive first impression for new customers and contribute to a pleasant and comfortable setting for existing ones. Simple steps like routinely tidying work areas, arranging styling tools, and maintaining a clutter-free reception can make a significant impact. In conclusion, I am genuinely satisfied with the service quality at Olivia's Hair Studio. The hairstylist's expertise and commitment shine through in the outstanding results of my haircut and colour. Nevertheless, I believe that focusing on upholding a clean, orderly, and well-organized salon space would enhance the overall client experience and support the long-term prosperity of Olivia's Hair Studio.

A big thank you to both Aiden and Molly for their exceptional hospitality, warmth, and professionalism. I was extremely pleased with both the process and the outcome, and Aiden was incredibly helpful in providing suggestions (as I lack expertise in hair matters!). I highly recommend this salon and the wonderful hairdressers who are part of the team.

My most recent trip to the hairdresser's was the priciest haircut I've ever had, setting me back £30 for a simple machine trim. However, I found the service lacking in various areas. Firstly, there was no hair wash or skin disinfection post-haircut, despite my request for a skin fade. Moreover, the tools were not sanitised before my haircut, raising hygiene worries.

My hair colouring experience here was dreadful - I've been getting my hair highlighted for 17 years and this was the first time I had to lodge a complaint at a salon! I had a t section done by Bryony - I specifically asked for a creamy blonde shade (emphasized my dislike for yellow tones). The entire process felt rushed, and I was hastily taken to be washed out after less than 20 minutes under heat (at my regular salon it usually takes 30-40 minutes). The result appeared slightly yellow in the salon, but I decided to give it a couple of washes to see if it would improve - unfortunately, it got even worse. A week after the appointment, my hair was a disaster. There were bright yellow patches, noticeable gaps near the roots, and somehow, it made my natural base colour look much darker than it actually is! It was evident that the colour was underdeveloped as it hadn't processed for long enough. I reached out to josh wood, who initially suggested that I pay for a gloss to fix it. I pointed out that a gloss would only provide a temporary solution and wouldn't lighten my hair, which was the main issue (ignoring the poorly done foils with gaps) as the bleach hadn't been left on long enough to lift the colour. They then offered to do a gloss for free, but that was the extent of their assistance. When they took 2 days to respond to my follow-up query, and with a significant social event approaching, I urgently contacted my regular hairdresser (Hari's), who thankfully managed to fit me in. I ended up paying them to completely redo the foils as they confirmed that the colour hadn't lifted enough and a gloss wouldn't fix the issue. At Hari's, I was asked if a trainee had done the foils because of how poorly they were applied - they showed me the inconsistencies in the colouring process, with some parts of my hair lacking foils while others had thick, unevenly coloured sections. It will take several appointments to grow out these chunky patches of colour and return to the fine, more natural highlights I've had for years.

I've been getting my hair styled at a UK salon for over a year now. The stylists are always so friendly and engaging, and the results are consistently fantastic. I highly recommend this salon for a top-notch haircut experience! ✅