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Located at address Manor Rd, Sidmouth EX10 8RU, United Kingdom, place Sidmouth HarSPA is open for visitors during the following days and hours: Monday: 7:00-20:00 Tuesday: 7:00-20:00 Wednesday: 7:00-20:00 Thursday: 7:00-20:00 Friday: 7:00-20:00 Saturday: 7:00-20:00 Sunday: 7:00-20:00 . If you have any questions or would like to make a reservation, simply give them a call +44 1395 576... — show. For additional information, be sure to check out their website https://www.harbourhotels.co.uk/sidmouth/spa-and-gym?utm_source=google&utm_medium=local&utm_campaign=spa-sidmouthharspa
Wheelchair-accessible entrance, Wheelchair-accessible toilet
Toilets
Appointment required
18 min58 minNo services, you can add them.
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Rating is for information purpose only. Ratings and reviews are updated regularly. If you think that the rating on a particular source is unfair, it is recommended to contact a specific website.
To make an appointment at Sidmouth HarSPA, you can call them on their phone +44 1395 576180 or use callback form on website https://www.harbourhotels.co.uk/sidmouth/spa-and-gym?utm_source=google&utm_medium=local&utm_campaign=spa-sidmouthharspa and request a date and time that works for you. They will then confirm if they have any availability for an appointment.
Sidmouth HarSPA is open from 7:00- to 0:00 on Monday, from 7:00- to 0:00 on Tuesday, from 7:00- to 0:00 on Wednesday, from 7:00- to 0:00 on Thursday, from 7:00- to 0:00 on Friday, from 7:00- to 0:00 on Saturday, from 7:00- to 0:00 on Sunday,
The most popular services are Beauty salon, Spa and health club.
The location of Sidmouth HarSPA is a city Sidmouth, full address is Manor Rd, Sidmouth EX10 8RU, United Kingdom.
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Essential Therapies, 33 High St
I did notice this spa had some negative reviews but was the sole local business that had availability for a massage on my husband's birthday so I decided to take a chance and booked him in. The massage was scheduled for 10am on a Sunday....at 08:20 the spa called me to inform that they had to cancel due to staff illness. I completely understand that people fall ill and it's unavoidable but to receive this message just an hour and a half before I was supposed to drop my husband off for his birthday treat was dreadful, it completely ruined his birthday. I also believe it wouldn't have been hard to have a backup plan in place (i.e. someone on-call as a last-minute replacement if needed). To be fair, they refunded me but then again so they should! I was asked if he could come back during the week as an alternative "errmm no, it's his birthday today, he's at work during the week and you've completely lost my trust". We've rescheduled with another spa and have chosen to leave a review based on our experience, I hope others don't go through the same or they use this review as an opportunity to strive for improvement.
I'm truly let down. After striving for 3 hours to reserve £300+ worth of treatments I finally got through to 'Jordan' on reception, who gruffly informed me ugh well I'm booking things in right now, ugh well it's actually really busy. She proceeded to say 'I'm not trying to be rude'... she clearly knew she wasn't coming across well. I requested a refund for the two treatments I had booked and she replied well I'm new. I asked to speak to someone else and she said no one is here, just me. When I eventually received a refund Jordan asked for my card details which she got wrong and mentioned this time she'll note them all down on a piece of paper. WOW, security at its peak. This was a fiasco from beginning to end. Management evidently don't train their staff, don't care about clients or customer complaints. AVOID this chaos of a place.