Penny Turvey Training And Consultancy

I strongly advise against continuing treatment with Penny for electrolysis. After investing over 3 years in sessions, I saw no improvement whatsoever. Despite the repeated treatments, the same hairs kept growing back unchanged. I had a nagging feeling that something was amiss, but I persisted, assuming it required more time. Eventually, I reached a breaking point and voiced my concerns about the regrowth, suggesting a stronger setting. To my surprise, Penny dismissed the idea, attributing the lack of progress to unrelated factors like my menstrual cycle regularity. I reached out to the British Institute & Association of Electrolysis, who validated my doubts and clarified that a stronger setting is indeed a valid approach. They highlighted the importance of thorough treatment to prevent hair regrowth, a step overlooked in my sessions. Disheartened by this revelation, I switched to a new practitioner and witnessed significant improvements. The new approach was not only effective but also accompanied by detailed explanations of the process. Subsequently, I filed a complaint against Penny with the BIAE, who acknowledged the substandard service I received. Communication lapses, inadequate record-keeping, and the absence of treatment documentation were among the identified shortcomings. This entire experience has been emotionally taxing, leading me to question my own expectations and judgment. I regret the wasted time and resources and urge others to be vigilant in selecting their healthcare providers, prioritising results and transparency.