Body N Soul

Had a fantastic time getting my LVL Lash Lift today. It was my first visit to the salon, and I will definitely return. Olivia was delightful, we had a great chat throughout, and she ensured I was completely at ease before starting my treatment. I also treated myself to a beautiful candle from the reception area, and it smells divine. Highly recommended.

I went in for a Manicure, but unfortunately, the service was not up to par. The technician was not very skilled, and the experience was subpar. My hands were barely in the warm water for 2 minutes, and my skin still felt dry around the nails. Despite pointing this out, she dismissed my concerns. It took an excessive 15 minutes just to remove my old nail polish, which was not gel but a regular colour. After the manicure, I requested some cuticle work, but she insisted it was dry skin, not cuticles. Even though I knew they were cuticles, my skin remained dry. Her application of French nails was slow, hesitant, and unsatisfactory. When I inquired if this was the final result, she said yes but offered to add another coat if desired. Dissatisfied with the French nails after only three, I requested a switch to a regular nail colour. She then informed me that my time was almost up, despite the fact that applying a regular colour would have been quicker. Additionally, she made me wait for 5 minutes after the previous client before starting my session. Eventually, she agreed to apply the regular colour, and I finished just 5 minutes over the allotted time. I will attach photos of the failed French nails and the completed manicure 😒😏