USA Nails

I was supposed to have a BIAB manicure. I don’t believe the product used was genuine BIAB , my nails were exceptionally hot when being cured and after getting

I would give 0 stars if I could, worst nails I’ve ever had & the most expensive!!! Asked for BIAB. Worst experience I’ve ever had. The ‘BIAB’ formula seemed cheap before it was even put onto my nails & it was extremely hot when being cured under the LED lamp, so hot it was burning my nail beds & I had to take my hands out every time and blow on them to cool it down - I’ve never had this with BIAB, this worried me instantly but they didn’t bat an eyelid… health & safety??!! I asked to keep my natural nail length as I wanted to grow them but they have been filed right down & look absolutely awful - also whilst filing with the electric file the man nipped my skin, it hurt that much I jumped & it was bleeding but he laughed it off. Then a lady sat down & painted them - she did take her time but I’ve got to say I can do soo much better myself - the gel bled around my cuticle & there are air bubbles on several nails, not all of the nails are neat. I’m extremely disappointed, when told they were finished I was astonished they cost £35!!!! … I wish I’d have gel’d my own nails at home, thought I’d be giving myself a bday treat but I know next time to avoid this salon. I’ve also just read another review (wish I’d seen it before) that someone else had the same experience as me & has since had BIAB removed elsewhere but her nails have been destroyed by the product they use. I won’t be returning ever again & will be advising F&F to avoid!!

The first time I visited the shop Leigh & Phab were amazing, i absolutely loved my nails and was really happy. Returning for the second time and unfortunately I had a completely different experience. There was a different man, doing nails and he was disgracefully rude. From the minute myself and my friend entered the shop this man was obnoxious. One of us asked for ombré nails and he responded “can’t do that look over there”. He was prepping her nails and kept yanking her arms saying “move“ & was really rough. With my nails I felt there wasn’t much care taken when filing as it kept making nail beds hot and was cutting me. I then didn’t get asked what shape I wanted and just got given square which I didn’t like on my fingers. I mentioned I wanted coffin but they did not change the shape at all. Then my design was done odd on each hand which was not as I asked or shown on the image I showed as reference. One of the nail techs said to one of us she would do the ombré, showed the male nail tech her phone and they were both sniggering and then proceeded to do completely different to what was asked for. We both felt so uncomfortable because of how rude the male tech was so stayed quiet. We were both finished and just wanted to leave as we felt so uncomfortable and actually annoyed at this point. I said how much do we owe & the male nail tech looked up at us with the most disgusting look & ingnored the question. So I asked a second time and got told very abruptly £40, I paid and left. I will 100% not be returning. This was the most awful experience and I cannot believe how different the experience was due to one member of staff being present. Highly advise to stay away from this shop. Below are the nails which were supposed to be orange ombré. We both now have to go to a different salon and have these taken off and changed as they look utterly awful and we’re not what we requested.