As a tennis coach and enthusiastic golfer approaching the age of 50, I frequently require physiotherapy assistance. Ross is exceptional in every aspect; she accommodates my schedule, greets me with a smile and a firm handshake, and is well-versed in treating injuries and preventing them. I have sought her help for various issues including sciatica, lower back pain, a shoulder impingement, a knee injury, and most recently tendinopathy. Doctors have even recommended physiotherapy after scanning my Achilles, and Ross has been instrumental in my recovery.