Colour Me Lush Nail Spa Gravesend

When it comes to getting my lashes done, there is no place I trust more than Jenny's studio. She is truly an artist, crafting lashes that look incredibly natural as per my request. Not only are they lightweight, ensuring no irritation to my eyes, but the adhesive she uses is long-lasting, making them stay put for a considerable time. The quality of service is exceptional, especially considering the reasonable pricing. Thumbs up all the way!

Having visited this salon based on its high ratings in the UK, I must express my deep disappointment with the service I received. Paying £55 for a gel manicure and pedicure that fell short of standards was disheartening, especially since I had pre-booked the appointment through the app. The experience started on a bad note as my jacket got soaked due to a leaking foot spa, with no apologies offered. Then, during the selection of nail colours, my choices were taken without my consent to show to another customer. The pedicure was passable, but my feet still have rough skin. The manicure, however, was a disaster. The nail technician neglected to soak my hands or tend to my cuticles until prompted, and even then, the service was subpar. Despite my efforts to communicate my preferences, I was ignored and my cuticles were left bleeding without any concern shown. To make matters worse, the nail polishes I had selected were given to another customer, causing further delays and confusion during my treatment. The lack of communication and professionalism, coupled with being charged the full amount despite the unsatisfactory service, left me feeling upset and overlooked. I will not be returning to this salon in the future.

Honestly, I must say that Colour Me Lush is by far the most exceptional nail salon I have ever visited in the UK. Their consistency in delivering top-notch service is truly commendable. I first visited them in 2016, and even with changing ownership, the quality has remained unmatched. Recently, I had infills on my full set of acrylics with gel colour applied three weeks ago, and the results are simply perfect. This salon has become my go-to for natural-looking acrylics, and they never fail to impress. The staff always treat me like royalty, making my experience truly delightful. A lovely touch is observing the adorable little goldfish in a properly sized tank. The team at Colour Me Lush are not just talented but also incredibly kind individuals who excel at creating amazing acrylic nails.