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Located at address Unit 7, Anchor Retail Park, Marina Way, Hartlepool TS24 0XR, United Kingdom, place Boots is open for visitors during the following days and hours: Monday: 9:00-20:00 Tuesday: 9:00-20:00 Wednesday: 9:00-20:00 Thursday: 9:00-20:00 Friday: 9:00-20:00 Saturday: 9:00-18:00 Sunday: 10:30-16:00 . If you have any questions or would like to make a reservation, simply give them a call +44 1429 224... — show. For additional information, be sure to check out their website https://www.boots.com/stores/6571-hartlepool-anchor-retail-park-ts24-0xr?utm_source=google&utm_medium=organic&utm_campaign=LPM_google_6571
Wheelchair-accessible entrance, Wheelchair-accessible car park
In-store shopping, In-store pick-up
Credit cards, NFC mobile payments
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Rating is for information purpose only. Ratings and reviews are updated regularly. If you think that the rating on a particular source is unfair, it is recommended to contact a specific website.
To make an appointment at Boots, you can call them on their phone +44 1429 224068 or use callback form on website https://www.boots.com/stores/6571-hartlepool-anchor-retail-park-ts24-0xr?utm_source=google&utm_medium=organic&utm_campaign=LPM_google_6571 and request a date and time that works for you. They will then confirm if they have any availability for an appointment.
Boots is open from 9:00- to 0:00 on Monday, from 9:00- to 0:00 on Tuesday, from 9:00- to 0:00 on Wednesday, from 9:00- to 0:00 on Thursday, from 9:00- to 0:00 on Friday, from 9:00- to 8:00 on Saturday, from 10:30 to 16:00 on Sunday,
The most popular services are Beauty salon, Hair Toner, Electrolysis hair removal, Beauty supply store.
The location of Boots is a city Hartlepool, full address is Unit 7, Anchor Retail Park, Marina Way, Hartlepool TS24 0XR, United Kingdom.
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I have my prescriptions sent electronically to this pharmacy in the UK, expecting a text when it's ready. However, the system is unreliable, leading to delays and running out of medication due to assumptions it's not ready. The medication dispensed is supposedly double-checked, but errors like giving peppermint gaviscon instead of aniseed raise concerns, especially for allergic customers. Today, upon collecting my prescription checked by two staff, I discovered one item missing, causing inconvenience. The staff seem indifferent to the growing queue of frustrated customers, showing no urgency in serving. I endured a 35-minute wait today to collect a prescription due to a customer indecisive about face cream, making it a frustrating experience. Fortunately, this visit marks my final time at this place.
Appreciated the presence of staffed tills in the main shop - please maintain them! Scanning my own shopping without any discount, losing human interaction, and potentially costing jobs is not appealing. The pharmacy section consistently offers friendly and helpful service, despite facing challenging customers. Their polite attitude towards me, regardless of prior interactions, is commendable.
Visited Boots in the UK to collect five prescriptions today. Despite receiving a text on 29/09/23 stating they were ready, I waited seven more days, only to find three ready and two missing. Waiting an hour and a half for one and having to return for the other was exasperating. Seeing others come in, collect, and leave while I waited added to the frustration. Staff responses of "being checked" or "being bagged up" felt like unnecessary delays. Waiting this long to bag some tablets is unreasonable; it shouldn't take longer than my weekly shopping. Very disappointed with the poor service.