Bootyful

On my 70th birthday, I received a £50 voucher as a gift. Regrettably, I was unaware that it was only valid for a period of four months. Typically, beauty salons offer a validity period of at least six months, if not a year. Upon attempting to schedule an appointment, I discovered that the voucher had expired by a mere four days. Despite my hopes for leniency, the initial individual I conversed with displayed rudeness. The manager, whom I subsequently spoke with, exhibited even greater discourtesy and failed to propose a discounted treatment. This practice appears deceitful to me, as most beauty salons provide a year-long validity for vouchers. A similar incident occurred at Clarins in Bluewater last year, where the response was markedly different. The staff there were exceedingly pleasant, acknowledging that such situations are commonplace, and provided the full treatment. Consequently, I have decided to direct my voucher purchases and personal treatments elsewhere. It is disheartening to report that I had to award a single star to this establishment in order to submit this review; in reality, I would rate it a negative five due to the abysmal customer service. I am utterly astounded and left feeling disillusioned as a potential customer of a local enterprise.

The service here is consistently professional and of the highest quality. Despite having relocated from the vicinity, I make a point to return every month for their exceptional services. I simply cannot bring myself to seek similar services elsewhere.

I have been a patron of this establishment for numerous years and I am absolutely enamoured by it. The proprietor is delightful, displaying exceptional understanding, care, and willingness to assist in any way possible. I now bring my two daughters along, and they share the same level of adoration. Alex is particularly adept at catering to their needs. The service is superb, and I will unquestionably be a returning customer.