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Choose from 1 Beauty salons in Longfield. Total reviews 3 and rating 3.7.
35A Station Rd
On my 70th birthday, I received a £50 voucher as a gift. Regrettably, I was unaware that it was only valid for a period of four months. Typically, beauty salons offer a validity period of at least six months, if not a year. Upon attempting to schedule an appointment, I discovered that the voucher had expired by a mere four days. Despite my hopes for leniency, the initial individual I conversed with displayed rudeness. The manager, whom I subsequently spoke with, exhibited even greater discourtesy and failed to propose a discounted treatment. This practice appears deceitful to me, as most beauty salons provide a year-long validity for vouchers. A similar incident occurred at Clarins in Bluewater last year, where the response was markedly different. The staff there were exceedingly pleasant, acknowledging that such situations are commonplace, and provided the full treatment. Consequently, I have decided to direct my voucher purchases and personal treatments elsewhere. It is disheartening to report that I had to award a single star to this establishment in order to submit this review; in reality, I would rate it a negative five due to the abysmal customer service. I am utterly astounded and left feeling disillusioned as a potential customer of a local enterprise.Bootyful is open in Monday: 9:00-21:00 Tuesday: 9:00-18:00 Wednesday: 9:00-21:00 Thursday: 9:00-21:00 Friday: 9:00-21:00 Saturday: 9:00-14:00 Sunday: Closed
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