Following your reply below, I wish to reiterate the authenticity of my feedback. The sudden influx of negative reviews around the same period likely signifies a decline in the salon's standards during that time.
My personal experience involved a cut and colour service carried out by a stylist charging senior rates, who nevertheless had to seek guidance from the owner regarding colour selection and application techniques. Regrettably, I left the salon with no discernible change to my appearance but a noticeable dent in my wallet. Throughout the appointment, there was a distinct lack of communication, creating an unwelcoming and elitist atmosphere that deterred me from expressing my dissatisfaction. Interestingly, my initial review for the salon awarded five stars following a stellar service by a former employee, who unfortunately departed on maternity leave and never returned. Mentioning this positive experience to Guy on a subsequent visit was met with indifference, as he dismissed the significance of reviews. How perspectives have shifted, Guy.
My recent visit to Gorgeous Hair was a breath of fresh air after a disastrous cut and colour experience elsewhere. Being located conveniently close to my workplace, I was able to secure an appointment with Peter the very next day. He expertly corrected the brassy tones in my hair with a toner, achieving the silvery ash shade I prefer. Moreover, Peter attentively listened to my preferences for a short haircut and delivered results that I absolutely adore. Verity, the receptionist, was warm and accommodating, even allowing me to interact with their adorable salon dog, a gentle staffy reminiscent of my own pet. I am so delighted with my hair that I haven't felt the need to wash it for a week, a testament to the quality of the service I received. I am definitely booking future appointments for toner touch-ups and trims. Writing this review after a long hiatus indicates my genuine satisfaction. Many thanks to the team at Gorgeous Hair; I'll be back soon.
Guy is a skilled and amiable professional who possesses a deep understanding of his craft. His dedication to hair and service excellence is evident in the exceptional team of stylists he has assembled. My experiences at his salon have consistently been marked by courteous treatment and valuable advice that has significantly improved the look and health of my hair. The results have garnered compliments from both friends and family, attesting to Guy's expertise. I wholeheartedly recommend Guy, his salon, and the quality products he offers. Supporting a local business like his is truly rewarding.
Following your reply below, I wish to reiterate the authenticity of my feedback. The sudden influx of negative reviews around the same period likely signifies a decline in the salon's standards during that time. My personal experience involved a cut and colour service carried out by a stylist charging senior rates, who nevertheless had to seek guidance from the owner regarding colour selection and application techniques. Regrettably, I left the salon with no discernible change to my appearance but a noticeable dent in my wallet. Throughout the appointment, there was a distinct lack of communication, creating an unwelcoming and elitist atmosphere that deterred me from expressing my dissatisfaction. Interestingly, my initial review for the salon awarded five stars following a stellar service by a former employee, who unfortunately departed on maternity leave and never returned. Mentioning this positive experience to Guy on a subsequent visit was met with indifference, as he dismissed the significance of reviews. How perspectives have shifted, Guy.
My recent visit to Gorgeous Hair was a breath of fresh air after a disastrous cut and colour experience elsewhere. Being located conveniently close to my workplace, I was able to secure an appointment with Peter the very next day. He expertly corrected the brassy tones in my hair with a toner, achieving the silvery ash shade I prefer. Moreover, Peter attentively listened to my preferences for a short haircut and delivered results that I absolutely adore. Verity, the receptionist, was warm and accommodating, even allowing me to interact with their adorable salon dog, a gentle staffy reminiscent of my own pet. I am so delighted with my hair that I haven't felt the need to wash it for a week, a testament to the quality of the service I received. I am definitely booking future appointments for toner touch-ups and trims. Writing this review after a long hiatus indicates my genuine satisfaction. Many thanks to the team at Gorgeous Hair; I'll be back soon.
Guy is a skilled and amiable professional who possesses a deep understanding of his craft. His dedication to hair and service excellence is evident in the exceptional team of stylists he has assembled. My experiences at his salon have consistently been marked by courteous treatment and valuable advice that has significantly improved the look and health of my hair. The results have garnered compliments from both friends and family, attesting to Guy's expertise. I wholeheartedly recommend Guy, his salon, and the quality products he offers. Supporting a local business like his is truly rewarding.