Hair Toner in Willesden

This was my debut at the salon, decided to give it a shot as I needed a toner for my balayage and a trim.

Mikaela was an absolute delight to collaborate with. He was highly recommended to me by several individuals in the region, so I decided to have him style my hair for our wedding without any prior experience. I must say, my hair turned out exactly how I had always envisioned it but never managed to achieve before. He also accommodated my three groomsmen on the day, ensuring their hair was styled to their liking - incredibly adaptable and imaginative. What pleasantly surprised me about working with him was his infectious energy - he had us all in fits of laughter, dispelling any pre-wedding jitters. Thank you, Mikaela!

My mobile phone was taken from my pocket while I was carrying my pram and young child down the stairs. Nevertheless, the staff were exceptionally kind and supportive.

Following your reply below, I wish to reiterate the authenticity of my feedback. The sudden influx of negative reviews around the same period likely signifies a decline in the salon's standards during that time. My personal experience involved a cut and colour service carried out by a stylist charging senior rates, who nevertheless had to seek guidance from the owner regarding colour selection and application techniques. Regrettably, I left the salon with no discernible change to my appearance but a noticeable dent in my wallet. Throughout the appointment, there was a distinct lack of communication, creating an unwelcoming and elitist atmosphere that deterred me from expressing my dissatisfaction. Interestingly, my initial review for the salon awarded five stars following a stellar service by a former employee, who unfortunately departed on maternity leave and never returned. Mentioning this positive experience to Guy on a subsequent visit was met with indifference, as he dismissed the significance of reviews. How perspectives have shifted, Guy.