Appalling experience, I needed my nails done urgently for an upcoming meeting. Being in Manchester at the time, Manchester Nails was my only convenient option. If I could turn back time, I would never have set foot in that salon. I inquired about the cost of a simple ombré design for short nails, and was quoted £29. Content with the price, I sat down for the service. However, the nail technician was extremely rough and ended up cutting my skin. When I brought this to her attention and mentioned the bleeding, she callously cleaned the wound with nail polish remover. The husband and wife duo observed my nails, sharing what seemed like Vietnamese conversation and chuckling. A young boy, likely their son, rudely brushed past me, causing the technician to smudge my nails, inadvertently getting nail polish into the cut. An argument ensued between the son and mother, leading to his storming out and slamming the door. Disregarding my preference for short nails, the technician tried to push longer acrylics on me to charge more. Upon refusal, the couple continued to mock and laugh while discussing. As I persisted on short nails, the technician became increasingly rough with my hands. A schoolgirl with a bag and lanyard entered to man the reception. After enduring 30 minutes of agony and what felt like torture, the service was declared complete. At the front desk, I was asked for £39, which was not the agreed price. The technician then claimed the extra charge was for the inconvenience caused. The receptionist chimed in, suggesting I opt for press-on nails if I couldn't afford it. Distraught, I paid the amount and left in tears. The cut on my finger became infected and hypersensitive due to the harsh chemicals used. My nails are now chipped, misshapen, and two have already fallen off within a week.