What a terrible ordeal! I went in for a simple nail repair and pedicure, but the technician ended up removing all my nails without repairing them as requested. To make matters worse, he made my nails shorter. When I pointed out the mistake, he became defensive. Despite explaining my initial request and having my nails filed down, he claimed they were too short for the design I wanted. The painting job was sloppy due to a thick gel base he applied without smoothing out my nails, resulting in a bumpy finish. When I advised him to file before painting, he blamed my fingers and refused to correct it. Frustrated by his unprofessionalism, I left mid-service. Overall, a disappointing experience lacking any semblance of skill or qualifications.